Frequently Asked Questions

Every appointment begins with a one-on-one skin and anatomical assessment. If you are unsure which modality fits your goals, book a New Client Consultation and our licensed practitioners will map a clear plan with you before any treatment starts.

Our team provides full consultations and post-treatment aftercare instructions in English and Mandarin Chinese, and our website is published in English, Simplified Chinese, and Korean.

We ask for at least 24 hours' notice to reschedule or cancel an appointment so we can offer the private treatment suite to another guest on our waitlist.

Yes. Every facial, head spa ritual, and energy-device session takes place in a quiet, private one-on-one suite at our NoMad Manhattan studio.

Sofwave uses 1.5 mm SUPERB synchronous ultrasound parallel beams to lift the brow, lax submental tissue, and neck and remodel mid-dermal collagen. DEKA ONDA PRO uses 2.45 GHz Coolwaves microwaves across 3 mm, 7 mm, and 12 mm handpieces with 5°C sapphire cooling for deeper subdermal tissue heating and temporary reduction in the appearance of cellulite.

DEKA ONDA PRO (cleared by the FDA as SPECCHIO under 510(k) K260647) is cleared for relief of minor muscle aches and pains, relief of muscle spasms, temporary improvement of local blood circulation, and temporary reduction in the appearance of cellulite.

Neither requires incisions or social recovery time. After ONDA PRO or Sofwave, guests can apply sunscreen or makeup and return directly to work or dinner in Manhattan.

A single 30-minute ONDA PRO treatment zone is $350 at our NoMad studio, and every session can be booked individually without mandatory package commitments.

Lumenis Stellar M22 IPL targets broad sun damage, freckles, and facial redness across the epidermis using Optimal Pulse Technology filters. Picofy delivers ultra-short picosecond photoacoustic pulses that shatter deeper or stubborn pigment particles with minimal thermal diffusion, making it especially versatile across diverse skin tones.

Yes, many clients pair HydraFacial barrier hydration with gentle cryo or energy sessions, or alternate them every 2 to 4 weeks. Your practitioner will advise on safe sequencing so your skin barrier stays calm.

Our 90-minute Japanese Head Spa includes a before-and-after microscopic scalp follicle analysis, deep botanical scalp detoxification, warm waterfall hydrotherapy, steamed hair mask conditioning, and neck, shoulder, and scalp meridian massage.

Morpheus8 RF microneedling typically involves 1 to 3 days of mild pinpoint redness and micro-crusting. VI Peel peeling usually begins around day 3 and resolves by day 6 or 7.

Yes. We partner with Cherry so you can split treatments into monthly payments. Checking eligibility takes about 60 seconds and uses a soft credit check that never impacts your credit score.

Every major treatment has a dedicated mobile-friendly aftercare protocol linked directly from its treatment page (for example, /services/onda-pro/aftercare or /services/sofwave/aftercare) covering the first 24 to 72 hours, SPF care, and when to resume actives.